Can you come the same day?

Yes. We dispatch 24 hours a day, 7 days a week. Emergency board-up and temporary securing can typically be completed the same day you call.

Someone else hit my garage door — how does ICBC work?

Report to ICBC at 604-520-8222. ICBC pays the at-fault driver's property damage liability claim at actual cash value with depreciation. We prepare a detailed estimate to minimize what you are left to cover out of pocket.

Does the frame need to be repaired before I get a new door?

In most impacts, yes. If the header or rough opening framing was displaced, it must be repaired and squared before a new door is installed. A door in a damaged frame will not operate correctly and is a safety risk.

What if my torsion spring also snapped?

Springs frequently break during impact. Spring replacement is included in our post-impact assessment and is documented in the estimate submitted for your claim.

How long will I be without a working door?

Emergency securing is same-day. Structural repairs, if needed, add 2 to 5 business days. Door and operator reinstall follows. Most jobs are complete within 5 to 10 business days from first call.

Drove Through Your Garage Door? Same-Day Repair

General information only. CCGDS is a garage door and structural repair contractor — not an insurance broker, adjuster, or legal advisor. Content on this page is educational and reflects general industry experience. Your specific coverage, entitlements, and claim options depend on your policy, the facts of your incident, and current ICBC guidelines. For advice on your situation, consult a licensed insurance professional or legal counsel.

Call (604) 206-5727 — 24/7. If a car went through your garage door, the first priority is securing the opening. Custom Commercial Garage Doors Ltd responds the same day, coordinates the insurance claim, and handles everything from emergency board-up through to the finished door and operator reinstall. Licensed and insured, serving Metro Vancouver.

For the full scope of vehicle-impact services: vehicle into building repair — Metro Vancouver.

What to Do First

Keep people and vehicles back from the opening. A damaged header can shift further without warning.
Call (604) 206-5727. We dispatch 24/7 and can secure the opening the same day.
Photograph everything before moving the vehicle. The damage, vehicle position, licence plate, and any visible structural damage to the frame or header.
Determine who was at fault. This decides whether the claim goes to ICBC or your home insurer.

What We Repair

A car through a garage door typically damages more than just the panels. Depending on speed and angle, expect damage to:

Door panels: dented, bent, or sheared
Torsion springs: often snapped on hard impact
Cables, drums, and tracks
The header: horizontal framing above the door opening
The door operator (motor unit, rail, safety sensors)
In severe impacts, the structural rough opening itself

We handle the full scope: emergency temporary securing, structural assessment and framing coordination, and complete door and operator reinstall. See: garage header and structural opening repair.

Home Insurance or ICBC — Which Applies?

Someone else’s vehicle hit your garage

This is an ICBC third-party property damage claim. ICBC is liable on behalf of the at-fault BC motorist. Report to ICBC at 604-520-8222 and get a claim number before authorizing permanent repairs. ICBC settles property damage at actual cash value with depreciation, not replacement cost. A 12-year-old door assessed at $700 may cost $2,100 installed to replace. A detailed, itemized estimate is your best protection against being left short — we write ours to hold up to adjuster review.

You drove into your own garage

This is a home-insurance claim, not ICBC. ICBC covers your vehicle with optional Collision coverage; it doesn’t cover the building you drove into. Call your home insurer’s claims line and request a claim number. We provide a written estimate for your adjuster the same way. Read more: hit your own garage — which insurance covers it.

Why One Team Makes a Difference

You could call a structural contractor, then a garage door company, then deal with the adjuster on your own. Or call us once: one estimate, one contact for your insurer, work staged in the correct order — structural repair first, door install second. No scheduling gaps between trades, no duplicate call-out fees, no door installed into a frame that’s still not square.

Where We Work

Same-day response across Metro Vancouver including Richmond, Vancouver, Burnaby, Surrey, Delta, Coquitlam, Langley, New Westminster, and North Vancouver.

Frequently Asked Questions

What do I do immediately after a car drives through my garage door?

Keep people away from the opening, photograph everything before moving the vehicle, then call (604) 206-5727. We’ll secure the opening the same day. Once that’s done, contact ICBC at 604-520-8222 if someone else caused it, or your home insurer if you drove through your own garage.

Does ICBC cover a car driving through a garage door in Vancouver?

If another driver caused the damage, yes, through their third-party liability coverage. ICBC settles at actual cash value with depreciation applied, not full replacement cost. An older door will receive a depreciated payout, so a detailed written estimate is critical.

How long does it take to repair a garage door after a vehicle impact?

Emergency board-up can happen the same day. A standard replacement door typically takes a few days to source and install. If there’s structural header damage, that repair needs to be completed and certified first, which can add a week or two to the overall timeline.

Can you handle both the structural framing and the new garage door?

Yes. We coordinate a licensed structural contractor for header and framing repairs and manage their scope alongside the door reinstall. One team, one estimate, no gap between trades. Call (604) 206-5727 and we’ll handle the full scope.

Drove Through Your Garage Door? Same-Day Emergency Repair — Vancouver