Does ICBC cover building damage from a car crash in Vancouver?

Yes. If an at-fault BC motorist caused the damage, ICBC handles the property damage claim on their behalf. They pay actual cash value with depreciation — not replacement cost — so a detailed itemized estimate is important before accepting any settlement.

How quickly can you respond to a vehicle impact call in Vancouver?

Response time across Vancouver city is typically 45 to 90 minutes depending on traffic and location. We are available 24/7. Call (604) 206-5727.

A car hit our strata parkade entrance in Vancouver. Who files the claim?

The strata corporation is the property owner and would typically file the ICBC third-party claim. Strata also carry their own property insurance, which may respond first depending on the policy. We work with strata managers to document damage and prepare estimates for both ICBC and the strata insurer.

Can you fix a commercial storefront door in Vancouver after a vehicle impact?

Yes. We repair and replace commercial sectional doors, rolling steel doors, aluminum storefront doors, and fire-rated doors across Vancouver. We handle the boarding up, the structural assessment, and the replacement.

What if the car that hit my building was never identified?

This is a hit-and-run situation. ICBC has an uninsured motorist protection process — you file with ICBC and your own property insurer. We assist by documenting all damage thoroughly so your own coverage is maximized.

Do you work with commercial property managers and stratas in Vancouver?

Yes. We regularly work with property managers, strata councils, and building owners across Vancouver. We provide professional written estimates, coordinate all trades, and communicate directly with adjusters and insurers.

Vehicle Impact Garage Repair Vancouver BC

General information only. CCGDS is a garage door and structural repair contractor — not an insurance broker, adjuster, or legal advisor. Content on this page is educational and reflects general industry experience. Your specific coverage, entitlements, and claim options depend on your policy, the facts of your incident, and current ICBC guidelines. For advice on your situation, consult a licensed insurance professional or legal counsel.

Vehicle impacts on buildings happen across Vancouver every day, in East Van industrial lots, Marpole commercial strips, Kitsilano lane garages, Downtown parkades, and strata complexes throughout the city. Custom Commercial Garage Doors responds 24/7 across the entire city of Vancouver.

Emergency Response in Vancouver

When a vehicle hits your building, the structural opening needs to be secured before the property is safe or usable again. We board up or temporarily close the damaged opening, photograph and measure all affected components, and provide a written estimate the same day. Our documentation is formatted for ICBC adjusters and insurance brokers from the start.

Call (604) 206-5727 — we respond 24 hours a day, seven days a week, including holidays.

What We Repair After a Crash or Fire

Collision damage rarely stops at the door panels. Track, springs, the structural header above the opening, and sometimes the surrounding framing all need assessment before a new door can be safely installed. We coordinate the full repair sequence:

Sectional and rolling steel door replacement: commercial, industrial, and residential garage doors
Track, spring, cable, and operator replacement: full system inspection before reinstalling any hardware
Structural header and framing coordination: we bring in and manage a licensed structural contractor, one scope, one estimate
Commercial storefront and bay door repair: any vehicle-accessible opening in any building type
Fire and smoke damage: if an impact triggered a fire, we coordinate the full rebuild including structure, door, and operator

For the full scope of our impact services, see the Metro Vancouver vehicle impact repair hub.

ICBC Claims in Vancouver: The Depreciation Reality

When an at-fault BC motorist damages your Vancouver property, ICBC covers the repair, but at actual cash value, with depreciation deducted. On a ten-year-old commercial door, that can mean ICBC pays 40 to 60 percent of what a proper repair actually costs today, leaving you to cover the difference.

We build estimates that document every component’s condition and flag the depreciation gap explicitly. Our clients consistently recover more from ICBC claims when they have a detailed, professionally prepared estimate than when they accept the first figure from an adjuster working from photos alone.

Not sure if your situation is an ICBC claim or a home and strata insurance claim? Our ICBC property damage guide explains which route applies to your situation and what to do first either way.

Vancouver Areas We Serve

East Vancouver industrial and commercial areas (Clark Drive, Boundary Road corridor)
Marpole and Marine Drive commercial strips
Kitsilano lane garages and mixed-use buildings
Downtown Vancouver and Coal Harbour parkades
Mount Pleasant, Olympic Village, and False Creek developments
Strata townhouse complexes throughout Vancouver neighbourhoods
UBC and Point Grey commercial facilities

We also serve all Metro Vancouver areas. See Richmond, Surrey, and Burnaby and Coquitlam.

Frequently Asked Questions

Who do I call if a car hit my garage in Vancouver?

Call (604) 206-5727 first to secure the opening and get a same-day written estimate. Then report the claim to ICBC at 604-520-8222. Emergency board-up is a recoverable cost under the claim, so don’t wait for ICBC approval before securing the property.

Does ICBC cover property damage to a building in Vancouver?

Yes, if an identified at-fault BC driver caused the damage. ICBC pays through the driver’s third-party liability coverage. The settlement is based on actual cash value with depreciation applied, not full replacement cost, so the estimate you present matters significantly.

How quickly can you get to a damaged garage door in Vancouver?

We’re based in Richmond and cover all of Vancouver. Most calls are on site within one to two hours. We dispatch 24/7, including nights and weekends.

Can you handle both the structural framing and the new door?

Yes. We coordinate licensed structural contractors for header and framing work and manage their scope alongside the door reinstall. One estimate, one company, one timeline — not three separate invoices from three different trades.

What if the driver who hit my building drove off?

You can still make a claim. BC’s Motor Vehicle Act has provisions for unidentified drivers. Report it to ICBC and document everything you can, including any security camera footage before it gets overwritten.

Vehicle Impact & Garage Door Repair — Vancouver BC | ICBC Claims